At The Victoria Grand Care Home in Worthing, we take pride in offering a warm, welcoming and supportive environment where every resident feels at home. Throughout 2026 and 2025, we have continued to invest in our facilities, improve our living spaces and introduce new initiatives designed to enhance residents’ comfort, safety, wellbeing and quality of life.

From refurbished bedrooms and upgraded safety features to innovative Nobi Smart Lights, improvements to our dining facilities and the launch of Friends of Victoria Grand, each enhancement reflects our commitment to providing a comfortable, caring and engaging place to live.

We believe that a great care home is about more than the building itself. It is about the people, the surroundings, the food, the activities and the opportunities residents have to enjoy meaningful connections every day.

Here is a look at how The Victoria Grand has continued to develop throughout 2025 and 2026.

Modernising Our Living Spaces

Creating comfortable, attractive and practical bedrooms is an important part of making our residents feel at home. We have continued to refurbish individual rooms throughout The Victoria Grand, with improvements to flooring, decoration, lighting and bathroom facilities.

During 2026 and 2025, a number of bedrooms benefited from enhancements including wooden flooring, modernised en-suite bathrooms and wetrooms. We also refreshed fixtures and fittings in selected rooms and upgraded radiators where needed.

Room 23: A Complete Refurbishment

Room 23 has undergone a complete refurbishment, including new wooden flooring and a new en-suite toilet. These improvements create a fresh, modern and comfortable living space, while making everyday facilities more convenient for the resident.

The room also benefits from Nobi Smart Lighting technology, reflecting our wider investment in solutions that support residents’ safety and wellbeing.

Refurbished Rooms 9 and 10

Rooms 9 and 10, both situated on the first floor opposite the bathroom, have also been completely refurbished. These are rooms with a wash hand basin, and the improvements include new flooring, fresh paintwork and updated lighting.

We have also repainted Room 11, continuing our programme of refreshing bedrooms and maintaining a clean, bright and welcoming environment throughout the home, creating pleasant surroundings that residents can feel comfortable and proud to call home.

Investing in Resident Safety with Nobi Smart Lights

Safety remains a priority at The Victoria Grand, and we are continually exploring ways to combine attentive personal care with thoughtful technology.

We have introduced Nobi Smart Lights into a number of resident bedrooms. These innovative ceiling lights incorporate intelligent technology designed to support safer movement, particularly during the night.

The system can automatically illuminate a room when a resident gets out of bed, helping improve visibility and reduce the risk of trips caused by poor lighting. It can also detect falls and alert the care team, helping staff respond when assistance may be needed.

Nobi technology is designed to work discreetly within the room, supporting residents’ independence without requiring them to wear additional devices.

Importantly, technology is there to support our care team, not replace the kindness, attention and personal interaction that are central to life at The Victoria Grand.

By investing in these smart lighting solutions, we are taking another step towards providing an environment where residents can feel more confident and families can have additional reassurance.

Read more: Victoria Grand Care Home Invests in Nobi Smart Lights to Enhance Resident Safety and Wellbeing

A Beautiful, Bright Conservatory: A Heart for Community Life

One of the standout improvements during 2025 was the refurbishment of our large conservatory.

The work included a new roof, updated electrics, fresh paintwork and comfortable new seating, transforming the conservatory into a bright, airy space filled with natural light.

Overlooking our tranquil gardens, with their greenery and lovely palm tree, the conservatory provides a pleasant setting for residents to relax, socialise and enjoy time together.

In 2026, we have continued to make the most of this valuable communal space by rearranging the conservatory lounge into distinct areas to suit different interests and activities.

Creating Spaces for Different Activities

Rather than using the entire conservatory as one large seating area, we have arranged it to provide a variety of more purposeful spaces.

• Activities and creative pursuits: An area where residents can take part in organised activities, arts and crafts, games and other shared experiences.

• Relaxation: Comfortable seating where residents can sit back, enjoy the surroundings or simply spend some quiet time.

• Reading and quieter moments: A more peaceful area for reading, enjoying a newspaper or taking a break from busier activities.

• Socialising and conversation: Seating arranged to encourage residents to chat, spend time with friends and welcome visiting family members.

• Entertainment and events: Space that can accommodate group entertainment, musicians, performers and special gatherings.

This more considered layout allows residents to choose how they want to spend their time, whether they feel like joining an activity, having a conversation or enjoying a quieter moment.

The conservatory will continue to play an important role in our programme of activities and entertainment, providing a welcoming setting for music, performances, celebrations and opportunities to bring people together.

Refreshing Our Dining Room for a Better Mealtime Experience

Mealtimes are an important part of daily life at The Victoria Grand. They provide nourishment, routine and opportunities for residents to enjoy good food and spend time together.

We have begun refurbishing our dining room, with plans for new wood-effect laminate flooring and fresh paintwork to create a brighter, more welcoming environment.

The dining room is south-facing, benefiting from natural light that will complement the refreshed décor and flooring.

As the refurbishment progresses, our aim is to create a pleasant setting where residents can enjoy their meals in comfort and where mealtimes continue to be an enjoyable part of the day.

This work builds on the improvements already made to our kitchen facilities, including updated worktops, appliances and lighting, helping our team prepare meals in a well-equipped environment.

Together, these improvements reflect our belief that the quality of a care home experience includes not only the food residents enjoy but also the surroundings in which they eat.

Celebrating Our Five-Star Food Hygiene Rating

We are delighted to have achieved a five-star food hygiene rating, recognising the high standards of food safety and hygiene maintained at The Victoria Grand.

Food is an essential part of residents’ health, comfort and enjoyment. We understand the importance of providing meals that are nutritious, appetising and suited to individual dietary needs, while maintaining appropriate standards throughout food preparation and service.

Our kitchen improvements have supported our ongoing focus on providing a clean, well-maintained and practical working environment. Updated worktops, appliances and lighting have helped enhance the facilities used by our team.

Achieving a five-star rating is an important milestone and a welcome recognition of our commitment to food hygiene. It also reflects the importance we place on safe food handling, cleanliness and good kitchen practices.

Our approach to mealtimes goes beyond hygiene alone. We aim to provide fresh, enjoyable meals that support residents’ nutritional needs, taking account of individual preferences and dietary requirements wherever possible.

We are proud of this achievement and will continue working to maintain the standards that help residents and their families feel confident in the food and dining experience we provide.

Read more: The Victoria Grand Care Home Celebrates a 5-Star Food Hygiene Rating

Enhancing Safety and Accessibility Throughout the Home

Ensuring the safety and comfort of our residents is at the heart of everything we do. Across 2025 and 2026, we have continued to review and improve facilities, equipment and safety measures throughout the home.

During 2026 and 2025, our improvements included:

• Scheduled lift enhancements and comprehensive safety checks.

• A five-year electrical compliance review, including new wiring where required.

• Structural improvements connecting outbuildings to the main house and roof improvements.

• Upgrades to call systems and fire and smoke detection.

• Bathroom and plumbing repairs.

• Improvements to the downstairs toilet, including a new accessible toilet and flooring.

• Enhanced signage to help residents navigate the home.

A New Safety Door on the First Floor

More recently, we have installed a new safety door on the first floor.

The door uses a combination-controlled access system to help maintain residents’ safety while allowing authorised access. It has been designed to preserve access to the lift, helping residents and staff continue to move around the home conveniently.

Importantly, the door is configured to open automatically when the fire alarm sounds, supporting emergency evacuation arrangements.

This improvement is part of our ongoing commitment to balancing appropriate safety measures with residents’ comfort, accessibility and freedom of movement.

We will continue to maintain and review our facilities so that residents, visitors and team members can feel reassured by the environment around them.

Improving Our Laundry Facilities

We have also enhanced the laundry cupboards on both the first floor and the ground floor.

Laundry facilities are an essential but often overlooked part of a care home’s daily operation. Well-organised, practical spaces help our team manage residents’ clothing, linen and other laundry needs more efficiently.

These improvements form part of our wider programme of maintaining the behind-the-scenes facilities that help the home run smoothly and support residents’ everyday comfort.

From bedrooms and bathrooms to laundry areas and communal rooms, we recognise that every part of the building plays a role in providing a welcoming and well-maintained home.

Enhancing Comfort and Convenience

Alongside our larger refurbishment projects, we have continued to make practical improvements throughout The Victoria Grand.

These include:

• Updated kitchen worktops, appliances and lighting.

• New bedding and mattress protectors where appropriate.

• Refreshed communal areas and improved entertainment facilities.

• New stones to help protect the lawn from vehicle parking.

• Wi-Fi throughout the home, helping residents stay connected with family, friends and the wider world.

We have also made smaller decorative improvements, including seasonal touches in the hallway and updates to shared spaces.

We believe that attention to these everyday details makes a difference. A comfortable bedroom, a pleasant lounge, well-maintained facilities and opportunities to stay connected all contribute to the experience of living at The Victoria Grand.

Activities That Inspire, Engage and Delight

A fulfilling life in a care home is about far more than practical support. Opportunities to enjoy hobbies, share experiences and build friendships are equally important.

Throughout 2025 and 2026, our activity programme has continued to offer a varied mix of experiences designed to encourage social interaction, enjoyment and participation.

Activities have included:

• Animal visits that bring warmth and enjoyment.

• Musicians and live entertainment.

• Arts and crafts sessions.

• Garden outings and gentle exercise.

• Games, quizzes and other shared activities.

• Seasonal celebrations, themed parties and social gatherings.

Our refurbished conservatory provides additional opportunities to organise activities in a bright and comfortable setting, with areas that can be adapted to suit different interests and group sizes.

We recognise that every resident has individual preferences. Some enjoy lively group activities, while others prefer quieter pursuits or one-to-one interaction. Our aim is to provide opportunities for residents to take part in ways that suit their interests and abilities.

Introducing Friends of Victoria Grand: Building Stronger Community Connections

One of our exciting developments is the launch of Friends of Victoria Grand, a community initiative designed to bring residents together with local people, community groups, students and businesses.

We believe that meaningful connections can enrich life at any age. By welcoming people from the wider Worthing community into our home, we hope to create opportunities for friendship, shared experiences and activities that everyone can enjoy.

Friends of Victoria Grand is about more than volunteering. It is about bringing people together, sharing interests and creating moments that make everyday life more connected and enjoyable.

How Can People Get Involved?

There are many ways to become part of our community, depending on individual interests and availability.

Friends might enjoy:

• Friendship and conversation: Sharing a cup of tea, chatting and listening to residents’ stories.

• Music and entertainment: Performing, singing or helping residents enjoy live entertainment.

• Arts and crafts: Sharing creative skills or taking part in enjoyable projects.

• Gardening and nature: Helping residents enjoy gardening and the outdoors.

• Games and activities: Organising quizzes, puzzles, board games and other shared pursuits.

• Events and celebrations: Helping bring seasonal occasions and special events to life.

• Community and business support: Contributing knowledge, skills, ideas or resources.

The initiative welcomes individuals, community groups, clubs, younger generations and local businesses. No specialist skills or previous experience are required; a friendly attitude and a willingness to get involved are what matter most.

There is no fixed commitment, so people can explore opportunities that suit their availability and interests.

By building these connections, we hope to strengthen the relationship between The Victoria Grand and the local community while creating more opportunities for residents to enjoy companionship, discover new interests and share experiences with others.

Find out more or register your interest: Friends of Victoria Grand

Investing in Our People, Training and Quality Standards

Our team is at the heart of The Victoria Grand. The improvements we make to our facilities are important, but it is the people who work here who bring our caring environment to life.

During 2026 and 2025, we welcomed new members to our care team and a new Marketing Manager, while continuing to place a strong emphasis on staff development and training, including face-to-face training sessions.

We also invested in the development of our Activities Coordinator, who completed first aid training and a number of other essential courses relevant to working in a care home environment.

This additional training has helped broaden the support she can provide during key parts of the day, including breakfast and lunchtime, when residents may need assistance with meals and general wellbeing.

By developing skills across the team, we can work collaboratively to support residents’ daily routines and help ensure that care staff have more opportunities to focus on personalised, one-to-one care.

Our approach is centred on teamwork, responsiveness and continuity. Familiar team members who understand residents’ routines, preferences and needs play an important role in creating a reassuring and supportive environment.

Our ISO Accreditations

In 2025, we achieved ISO 9001, ISO 14001 and ISO 45001 accreditation.

These internationally recognised standards relate to quality management, environmental management, and occupational health and safety.

• ISO 9001: Supports organised quality management systems and a focus on continual improvement.

• ISO 14001: Reflects our commitment to managing our environmental responsibilities.

• ISO 45001: Supports effective health and safety management.

Together, these accreditations form part of our wider commitment to responsible management, safe working practices and continuous improvement throughout the home.

We have also introduced a new website, developed an updated brochure and provided staff with new name badges, helping us present a consistent and welcoming identity to residents, families and visitors.

Looking Ahead: Our Ongoing Commitment to Improvement

The progress made throughout 2025 and 2026 reflects our commitment to continually developing The Victoria Grand.

Our work is not limited to major refurbishments. It includes maintaining bedrooms, improving shared spaces, investing in safety features, supporting our staff and creating opportunities for residents to enjoy meaningful activities and relationships.

Our ongoing programme of improvements will continue to focus on the things that matter most to residents and their families: comfortable surroundings, a safe and supportive environment, enjoyable meals, compassionate care and a fulfilling daily life.

We are proud of what we have achieved so far and look forward to continuing this work.

Our Care Services, Tailored to Every Need

At The Victoria Grand Care Home in Worthing, we provide care and support designed around residents’ individual needs, preferences and circumstances.

Residential Care

Our long-term residential care provides round-the-clock support in a homely and compassionate setting. Our team helps residents with everyday living while encouraging independence, dignity and personal choice wherever possible.

Respite Care

Our respite care offers short-term stays for people who need temporary support. This can provide a reassuring option for families and carers who need a break, or for individuals who would benefit from additional care for a period of time.

Dementia Care

We also provide tailored support for people living with dementia, with an emphasis on understanding each person’s needs, respecting their individuality and helping them feel comfortable and supported.

Whatever the care requirements, we understand that choosing a care home is an important decision. We welcome conversations with residents and families to help them understand our approach and explore the options available.

Visit The Victoria Grand Care Home in Worthing

Whether you are exploring care options for yourself or a loved one, we warmly invite you to visit The Victoria Grand.

A visit is an opportunity to see our facilities, explore our bedrooms and communal spaces, meet our team and experience the welcoming atmosphere of our home first-hand.

You can also learn more about our residential care, respite care, activities and the improvements we continue to make.

To arrange a visit or discuss your requirements, please contact us:

The Victoria Grand Care Home
22 Mill Road, Worthing, West Sussex, BN11 4LF

Telephone: 01903 248 048

Book a visit: Contact The Victoria Grand Care Home

We look forward to welcoming you and showing you how The Victoria Grand continues to invest in comfort, safety, community and quality of life for the people who call our home their own.